Skip to contentResidential Delivery
Delivery to an address classified as residential by the carrier, often with different access, appointment and equipment requirements from a commercial dock.
Understand it in practiceWhere it fits in the journey
Highlighted stages are commonly relevant- 01Agree
- 02Prepare
- 03Transport
- 04Clear
- 05Deliver — commonly relevant
What to remember
Residential service does not automatically include inside placement, stairs, unpacking or assembly. Describe the site before booking.
Tell the carrier about the actual address
A narrow residential lane, no loading dock and a heavy stone tabletop change the delivery plan. Provide access details, the largest crate dimensions and the intended unloading point before dispatch.
Name the service you actually need
| Service | What to agree |
|---|---|
| Curbside / standard | Exact unloading point and who unloads |
| Liftgate | Platform dimensions and load capacity |
| Inside delivery | Agreed interior location and access |
| Assembly / installation | Separate work scope and responsible team |
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Before you book
For final delivery, have these details ready:
- Address, access restrictions and appointment
- Largest piece size and available unloading equipment
- Included unloading point and extra services
Further reading
Plain-language educational guidance. The applicable contract, carrier tariff, official rules or insurance policy takes precedence. Illustrations show concepts, not a specific shipment or facility.